The achievement of the goals of YWCA is best served by the active participation of citizens of the community. YWCA accepts and encourages the involvement of volunteers at all levels and within all appropriate programs and activities. All YWCA staff are encouraged to assist in the creation of meaningful and productive roles in which volunteers might serve and assist in the recruitment of volunteers from the community.

YWCA also accepts as volunteers those participating in student community service activities, student intern projects, alternative sentencing or diversion programs, corporate volunteer programs, and other volunteer referral programs. In each of these cases, however, a special agreement must be in effect with the organization, school, or program where the special case volunteers originate and must identify responsibility for management and care of the volunteers.

Prior to being assigned or appointed to a position, all volunteers will be interviewed to ascertain their suitability for and interest in that position. The interview should determine the qualifications of the volunteer, their commitment to fulfill the requirements of the position, and should answer any questions that the volunteer might have about the position.