YWCA OPEN POSITIONS
Job Title: FAMILY NAVIGATOR-
Service area: Northeast Tennessee and Southwest Virginia
Responsible to: Senior Project Manager
Job Purpose: Our Family Navigators are skilled in identifying individual family needs and resourceful in locating and connecting them to appropriate education, care, and community resources. From personal, place-based case management to agency-wide program development, this full-time, grant-funded position provides you with the opportunity to assist our community in a real and impactful way.
Primary Duties and Responsibilities
Our clients and staff alike come from all walks of life. The role of Family Navigator is open to a wide variety of backgrounds and experiences. Required qualifications include:
- BS. /B.A. degree in Human Services, Social Work, or related field.
- Experience in case management, including comprehensive knowledge of all applicable rules, regulations, and industry standards.
- Proficient in using a variety of computer software applications, as they apply to the position.
- Dependable, strong work ethic.
- Ability to define problems and to create and implement solutions.
- Ability to work independently and as a team.
Case Management
Much of your time as a Family Navigator is allotted to case management. You will provide personal, ongoing, non-judgmental, and empathetic support, services, and education by:
- Assisting families in developing and implementing Personal Plans.
- Meeting weekly, and as needed, with families to achieve their Personal Plan goals.
- Linking families with other agencies and services; accompany participants to meetings and appointments as needed/requested.
- Compensating for rural travel and geographic barriers by traveling to meet with clients in a confidential and safe location as needed and schedule availability allows (community centers, libraries, schools, etc.).
- Managing grant requirements and reporting standards.
- Communicating effectively with persons of diverse socioeconomic and cultural backgrounds.
Program Development
The other key element of the Family Navigator position is program development. You will work both independently and with a team to develop, implement, deliver, and assess both in-person and virtual activities to support families by:
- Developing and maintaining a web-based resource library that directly meets clients’ needs.
- Networking with partner agencies to identify families’ unmet needs and to developing and/or enhancing the services/options available.
- Developing, overseeing, and maintaining an evaluation tool to process and access the effectiveness of services in compliance with program objectives.
- Facilitating a client satisfaction survey to solicit feedback for the advancement of policies, procedures, and future programs.
- Completing narrative and data reporting to support grant objectives using the organization’s case management software.
General
As a Family Navigator you will be an integral part of our YWCA team. In addition to the job specifics detailed above, the following expectations extend to all YWCA staff members:
- Maintain a professional, confidential, non-judgmental relationship with all clients, volunteers, and YWCA staff members.
- Possess effective written and oral communication skills.
- Maintain client files that ensure confidentiality.
- Communicate and interact in a professional, cooperative manner with other staff and volunteers at the level necessary to ensure quality work.
- Attend and participate in all staff and grant planning meetings.
- Complete tasks as assigned by management within the time frame established.
- Participate in and positively represent the YWCA during work related activities held outside of regular work hours.
- Positively represent and promote the YWCA through community education and public relation efforts.
- Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards.
- Complies with YWCA policies and procedures and local, state, and federal regulations.
- Adhere to Drug Free Workplace policies.
- Interact in a tactful, diplomatic, and humanistic manner with children, families, visitors, volunteers, and co-workers to provide a safe, efficient, and caring environment which ensures self-respect, personal dignity, rights, and physical safety of each person.
- Maintain a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.
- Takes positive action to ensure equal opportunity in the conduct of all business activities. without regard to race, color, region, sex/gender, age, national origin, disability, citizenship, veteran status, or any other legally protected category.
- Other duties as assigned, including serving as a representative on collaborative community teams as requested.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Ability to work flexible, irregular hours with some regional travel.
- Ability to communicate effectively (verbal and written).
- Ability to maintain emotional control under stress.
- Ability to remain alert and energetic for 8 hours or more.
- Walking, standing, talking, and hearing.
- Ability to lift and move 40+ pounds.
How to apply –
Email resumes to: careers@ywcatnva.org
Mail resumes to: YWCA, 106 State Street, Bristol, TN 37620. Attn: Human Resources
Educational Assistants – Childcare 6 weeks to 5 years of age
$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!
Description - The Educational Assistant is responsible for ensuring the physical, mental, emotional and social well-being of the children in their care. The individual is expected to assist the Lead Educator in maintaining age appropriate classroom environment, lesson plans and activities that meet State of Tennessee Licensure Rules and Star Quality standards.
Location – YWCA Children’s Center, 106 State Street, Bristol, TN 37620
Schedule – Full and part time positions. Potential work hours are Monday through Friday between the hours 6:45 a.m. and 6:00 p.m. Occasional evening or weekend training sessions may be required.
Education/Experience – Qualified applicants must be a minimum of 18 years of age. Experience preferred but not required.
Benefits – The YWCA offers the following benefits for full and part time * employees:
- Paid Sick
- Paid Holiday
- Medical, Dental and Vision available
- Paid vacation *
- Employer funded retirement plan (after 2 years employment, minimum hours requirement)*
- Childcare services – Free at any YWCA childcare center
- Discounts and Bristol Bridal Station *
How to apply –
Email resumes to: careers@ywcatnva.org
Mail resumes to: YWCA, 106 State Street, Bristol, TN 37620. Attn: Human Resources
Afterschool Assistant Educator – Female Students 8 years to 14 years of age
Description - The Afterschool Assistant Educator is responsible for assisting in the planning and implementing of a successful afterschool STEAM based empowerment program for girls. Individuals will work in accordance with the policies and mission of the YWCA and the Department of Education providing direct interaction and supervision of participants.
Location – YWCA NETN and SWVA, 106 State Street, Bristol, TN
Schedule – This position can potentially be hired as a full or part time position. Part time positions have limited benefits, scheduled 20-25 hours per week. Potential work hours are Monday through Friday between the hours of 2:00 p.m. and 7:00 p.m. Occasional evening or weekend training sessions or field trips may be required. Full time hours and schedules will vary.
Education/Experience – Qualified applicants must be a minimum of 21 years of age and possess an Associate Degree in a related field or equivalent experience working with elementary or middle school youth 4th through 8th grade. Individuals must possess or be willing to obtain upon hire: CPR and First Aid Certification as well as F endorsement driver’s license.
Benefits – The YWCA offers the following benefits to full time employees * Indicates part time eligible
- Paid sick leave
- Paid vacation *
- Paid holiday
- Employer funded retirement plan ( 2 years employment, minimum hours requirement) *
- Childcare services – Free at any YWCA childcare center
- Discounts at Bristol Bridal Station *
How to apply –
Mail resumes to: Human Resource Administrator, YWCA NETN and SWVA, 106 State Street, Bristol, TN 37620
Email resumes to: careers@ywcatnva.org
Pick up an application at: YWCA, 106 State Street, Bristol, TN 37620. Monday – Friday from 7:00 a.m. to 6:00 p.m.
YWCA Children’s Center
Lead Educator
$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!
The Lead Educator is responsible for ensuring the physical, mental, emotional and social well-being of the children in their care. The individual is expected to maintain age appropriate classroom environment, lesson plans and activities that meet State of Tennessee Licensure Rules and Star Quality standards.
Schedule – This is a full time position with benefits, scheduled 40 hours per week. Potential work hours are Monday through Friday between the hours of 6:45 a.m. and 6:00 p.m. Occasional evening or weekend training sessions may be required.
Education/Experience – Qualified applicants must be a minimum of 18 years of age and have a high school diploma or equivalent. CDA or Degree in related field and two (2) years of childcare experience in a licensed center preferred.
Full Time Benefits:
- Paid holidays
- Paid sick leave
- Paid vacation
- Medical, dental and vision insurance (Employer pays a portion of employees health and dental premiums)
- Employer funded retirement plan (after 2 years employment, minimum hours requirement)
- Childcare services – Free at any YWCA childcare center
How to apply:
Mail resumes to: YWCA NETN and SWVA, 106 State Street, Bristol, TN 37620 Attn: Human Resources
Email resumes to: careers@ywcatnva.org
YWCA Children’s Center& Wellmont Child Development Center
Full Time Position – Educational Assistant
$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!
The Educational Assistant is responsible for ensuring the physical, mental, emotional and social well-being of the children in their care. The individual is expected to assist the Lead Educator in maintaining age appropriate classroom environment, lesson plans and activities that meet State of Tennessee Licensure Rules and Star Quality standards.
Education/Experience – Qualified applicants must be a minimum of 18 years of age and have a high school diploma or equivalent. CDA or experience in a licensed childcare facility preferred.
Full Time Benefits:
- Paid holidays
- Paid sick leave
- Paid vacation
- Medical, dental and vision insurance (Employer pays a portion of employees health and dental premiums)
- Employer funded retirement plan (after 2 years employment, minimum hours requirement)
- Childcare services – Free at any YWCA childcare center
How to apply:
Mail resumes to: YWCA NETN and SWVA, 106 State Street, Bristol, TN 37620 Attn: Human Resources
Email resumes to: careers@ywcatnva.org
Wellmont Child Development Center
Part Time Evening Position - Educational Assistant
$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!
The Educational Assistant is responsible for ensuring the physical, mental, emotional and social well-being of the children in their care. The individual is expected to assist the Lead Educator in maintaining age appropriate classroom environment, lesson plans and activities that meet State of Tennessee Licensure Rules and Star Quality standards.
Location – Wellmont Child Development Center, 281 Steeles Road, Bristol, TN
Education/Experience – Qualified applicants must be a minimum of 18 years of age and have a high school diploma or equivalent. CDA or experience in a licensed childcare facility preferred.
Part Time Benefits:
- Paid vacation
- Employer funded retirement plan (after 2 years employment, minimum hours requirement)
- Childcare services – Free at any YWCA childcare center
How to apply:
Mail resumes to: Wellmont Child Development Center, 281 Steeles Road, Bristol, TN 37620
Email resumes to: careers@ywcatnva.org
The YWCA NETN and SWVA is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all