YWCA OPEN POSITIONS

Job Title: FAMILY NAVIGATOR-

Service area: Northeast Tennessee and Southwest Virginia

Responsible to: Senior Project Manager

Job Purpose: Our Family Navigators are skilled in identifying individual family needs and resourceful in locating and connecting them to appropriate education, care, and community resources. From personal, place-based case management to agency-wide program development, this full-time, grant-funded position provides you with the opportunity to assist our community in a real and impactful way.

Primary Duties and Responsibilities

Our clients and staff alike come from all walks of life. The role of Family Navigator is open to a wide variety of backgrounds and experiences. Required qualifications include:

BS. /B.A. degree in Human Services, Social Work, or related field.
Experience in case management, including comprehensive knowledge of all applicable rules, regulations, and industry standards.
Proficient in using a variety of computer software applications, as they apply to the position.
Dependable, strong work ethic.
Ability to define problems and to create and implement solutions.
Ability to work independently and as a team.

Case Management

Much of your time as a Family Navigator is allotted to case management. You will provide personal, ongoing, non-judgmental, and empathetic support, services, and education by:

Assisting families in developing and implementing Personal Plans.
Meeting weekly, and as needed, with families to achieve their Personal Plan goals.
Linking families with other agencies and services; accompany participants to meetings and appointments as needed/requested.
Compensating for rural travel and geographic barriers by traveling to meet with clients in a confidential and safe location as needed and schedule availability allows (community centers, libraries, schools, etc.).
Managing grant requirements and reporting standards.
Communicating effectively with persons of diverse socioeconomic and cultural backgrounds.

Program Development

The other key element of the Family Navigator position is program development. You will work both independently and with a team to develop, implement, deliver, and assess both in-person and virtual activities to support families by:

Developing and maintaining a web-based resource library that directly meets clients’ needs.
Networking with partner agencies to identify families’ unmet needs and to developing and/or enhancing the services/options available.
Developing, overseeing, and maintaining an evaluation tool to process and access the effectiveness of services in compliance with program objectives.
Facilitating a client satisfaction survey to solicit feedback for the advancement of policies, procedures, and future programs.
Completing narrative and data reporting to support grant objectives using the organization’s case management software.

General

As a Family Navigator you will be an integral part of our YWCA team. In addition to the job specifics detailed above, the following expectations extend to all YWCA staff members:

Maintain a professional, confidential, non-judgmental relationship with all clients, volunteers, and YWCA staff members.
Possess effective written and oral communication skills.
Maintain client files that ensure confidentiality.
Communicate and interact in a professional, cooperative manner with other staff and volunteers at the level necessary to ensure quality work.
Attend and participate in all staff and grant planning meetings.
Complete tasks as assigned by management within the time frame established.
Participate in and positively represent the YWCA during work related activities held outside of regular work hours.
Positively represent and promote the YWCA through community education and public relation efforts.
Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards.
Complies with YWCA policies and procedures and local, state, and federal regulations.
Adhere to Drug Free Workplace policies.
Interact in a tactful, diplomatic, and humanistic manner with children, families, visitors, volunteers, and co-workers to provide a safe, efficient, and caring environment which ensures self-respect, personal dignity, rights, and physical safety of each person.
Maintain a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code.
Takes positive action to ensure equal opportunity in the conduct of all business activities. without regard to race, color, region, sex/gender, age, national origin, disability, citizenship, veteran status, or any other legally protected category.
Other duties as assigned, including serving as a representative on collaborative community teams as requested.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to work flexible, irregular hours with some regional travel.
Ability to communicate effectively (verbal and written).
Ability to maintain emotional control under stress.
Ability to remain alert and energetic for 8 hours or more.
Walking, standing, talking, and hearing.
Ability to lift and move 40+ pounds.

How to apply –

Email resumes to: careers@ywcatnva.org

Mail resumes to: YWCA, 106 State Street, Bristol, TN 37620. Attn: Human Resources

Job Title: TEEN PREGNANCY PROGRAM COORDINATOR-

Service area: Northeast Tennessee and Southwest Virginia

Responsible to: Director of Teen Pregnancy Programming

Job Purpose: The Teen Pregnancy Program Coordinator is responsible for the overall management, coordination, daily operations and service implementation and delivery of the teen pregnancy education and support program.

Primary Duties and Responsibilities

The MOMS R US Program Coordinator performs all of the following:

Teen Pregnancy Program Management

Deliver a comprehensive teen maternal and fetal health initiative
Collaborate with community resources (e.g., school systems, health department, social services, etc.) to ensure the service availability for pregnant and parenting teens.
Active participation in community groups and committees and committees designed to address infant, youth and teen health and human services.
Network with other community resources and agencies to identify any unmet needs for teen parents in the service area.
Develop and implement innovative services that address the special needs of pregnant and parenting teens from diverse and under-served populations.
Maintain evaluation metrics to access the effectiveness of service and compliance with program objectives and grant requirements.
Obtain client satisfaction surveys, along with other methods of soliciting feedback to incorporate into policies, procedures and program development.
Assist in preparing the narrative and data reporting to support grant objectives.

Advocacy and Case Management

Provide ongoing support, services and education to teen parents
Conduct initial intake with teen parents entering the teen pregnancy program.
Provide the trauma informed care approach with non-judgmental, empathetic, supportive advocacy and education for teen parents
Provide comprehensive follow-up contact and services.
Provide regularly scheduled educational classes and parenting mentorship specific for teen parents.
Facilitate ongoing teen parenting mentorship and support groups at various locations throughout the community
Assist, support and offer one-on-one case management services to program participants based on unique needs of teen parents
Engage other health and human service agencies on behalf of participants based on unique needs of teen parents.
Provide logistical support for teens to attend prenatal appointments as well as follow-up appointments for the teen and infant.
Provide logistical and material support for teens applying for human or social service benefits (e.g., WIC, SNAP, Childcare Assistance).
Provide logistical and material support for teens navigating the justice system

Education and Outreach

Provide information to local health, human services, municipal facilities and other community agencies addressing services for pregnant or parenting teens.
Provide teen pregnancy prevention presentations for community agencies (as requested).
Provide, facilitate and promote Trauma Informed Care trainings for agencies serving teens.
Conduct informational presentations for high schools, institutions of higher learning and other community agencies on teen pregnancy and the unique challenges of teen parenting.
Implement and maintain an ongoing schedule that provides information and community outreach about teen pregnancy awareness throughout service areas using printed materials, media and educational events.

General Duties and Responsibilities

Administrative Functions

Ensures YWCA Hallmark standards of racial justice initiatives and economic development for women are components of all major YWCA programs
Functions as staff associate to board committees when assigned

Participates in conferences, training sessions, and meetings relating to areas of assigned responsibility
Responsible for ensuring compliance with all YWCA policies and guidelines within area of responsibility
Performs other duties as assigned by the Director of Teen Pregnancy Programming, Chief of Staff of Chief Executive Officer

Physical Demands

Walking, standing, talking and hearing.

Ability to sustain long hours of active work for 8 hours or more.

Mental Demands

Ability to communicate effectively (verbal and written)

Ability to maintain emotional control under stress

Ability to remain alert and energetic for 8 hours or more

Ability to lift 40 pounds

Travel

Moderate – This position will be traveling between more than one site, attending meetings and trainings as needed.

Other

Other duties and responsibilities as assigned by the YWCA Chief Executive Officer

How to apply –

Email resumes to: careers@ywcatnva.org

Mail resumes to: YWCA, 106 State Street, Bristol, TN 37620. Attn: Human Resources

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Job Title: SENIOR EXECUTIVE ASSISTANT

Responsible to: CEO

Job Purpose: The Senior Executive Assistant is responsible to support our CEO in a timely and professional manner. Position provides high-quality administrative and clerical assistance. The Senior Executive Assistant’s main duties include creating correspondence, organizing daily schedules, managing donor cultivation and meetings. To be successful in this role, you should be proactive, meet deadlines and communicate effectively. Our ideal candidate also has previous experience as an executive assistant and is familiar with office management technologies. Ultimately, you should be able to identify and address the needs of the CEO and perform administrative tasks to ensure workflow runs smoothly.

Primary Duties and Responsibilities

The Senior Executive Assistant performs the following:

Office Management and Administrative Duties

Prepares notices, materials and set up for Board of Directors and Administrative Staff Meetings
Schedules appointments and provides information to callers and staff
Oversees and carries out various day-to-day departmental administrative functions
Composes correspondence and reports
Conducts internet research and collects data for reports and meetings
Compiles a variety of information from both manual and computerized records and files for regular and special reports and in response to specific requests
Assists with board activities, annual meeting, prospective board member luncheon, Board of Director training and other YW functions
Processes replies on own initiative or from Executive Director’s dictation or notes
Updates delegated tasks to ensure progress to deadlines
Maintains calendar; Keeps projects on schedule
When Executive Director chairs meetings:
- Prepares agenda in advance
- Arranges meeting facilities
- Acts as recording secretary; prepares minutes of the meeting
- Performs any necessary follow up
Assures discreet handling of all business
Maintains office files
Participates in conferences, training sessions, and meetings relating to areas of assigned responsibility
Handles sensitive information in a confidential manner
Coordinates special projects such as United Way application, peer reviews, etc.
Performs other duties as assigned

Donor Relations

Assists with donor cultivation

Acknowledges donations appropriately
Sets up donor appreciation events
Maintains accurate records of donations and upcoming events

Grant Management

Maintains grant calendar and assists with grant writing

Manages program data collection for current grants
Investigates potential grant opportunities

Staff and Volunteers

Assists with special staff and volunteer events – staff training, retreats, luncheons etc.

Assists with employee incentive programs as a means for team building
Performs the duties of Staff Liaison for volunteers and volunteer projects
Performs basic liaison functions with other departments / programs

General Requirements

Proficiency in Microsoft Suite of office products
Works in a safety-conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace. Reports any safety violations or hazards.
Complies with YWCA policies and procedures and local, state, and federal regulations
Adheres to policy on Drug Free Workplace
Interacts in a tactful, diplomatic, and humanistic manner with children, families, visitors, volunteers, and co-workers to provide a safe, efficient, and caring environment which ensures self-respect, personal dignity, rights and physical safety of each person.
Maintains a dependable attendance record and adheres to standards of cleanliness, grooming, hygiene, and dress code
Takes positive action to ensure equal opportunity in the conduct of all business activities without regard to race, color, region, sex/gender, age, national origin, disability, citizenship, veteran status or any other legally protected category.

Physical Demands

Walking, standing, talking, and hearing.
Ability to lift 40 pounds

Mental Demands

Ability to communicate effectively (verbal and written)
Ability to maintain emotional control under stress
Ability to remain alert and energetic for 8 hours or more

Travel

Some travel as required for training and meetings.

Benefits – The YWCA offers the following benefits for full and part time * employees:

Paid Sick
Paid Holiday
Medical, Dental and Vision available
Paid vacation *
Employer funded retirement plan (after 2 years employment, minimum hours requirement)*
Childcare services – Free at any YWCA childcare center
Discounts and Bristol Bridal Station *

How to apply –

Email resumes to: careers@ywcatnva.org

Mail resumes to: YWCA, 106 State Street, Bristol, TN 37620. Attn: Human Resources

Educational Assistants – Childcare 6 weeks to 5 years of age

$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!

Description - The Educational Assistant is responsible for ensuring the physical, mental, emotional and social well-being of the children in their care. The individual is expected to assist the Lead Educator in maintaining age appropriate classroom environment, lesson plans and activities that meet State of Tennessee Licensure Rules and Star Quality standards.

Location – YWCA Children’s Center, 106 State Street, Bristol, TN 37620

Schedule – Full and part time positions. Potential work hours are Monday through Friday between the hours 6:45 a.m. and 6:00 p.m. Occasional evening or weekend training sessions may be required.

Education/Experience – Qualified applicants must be a minimum of 18 years of age. Experience preferred but not required.

Benefits – The YWCA offers the following benefits for full and part time * employees:

Paid Sick
Paid Holiday
Medical, Dental and Vision available
Paid vacation *
Employer funded retirement plan (after 2 years employment, minimum hours requirement)*
Childcare services – Free at any YWCA childcare center
Discounts and Bristol Bridal Station *

How to apply –

Email resumes to: careers@ywcatnva.org

Mail resumes to: YWCA, 106 State Street, Bristol, TN 37620. Attn: Human Resources

Afterschool Assistant Educator – Female Students 8 years to 14 years of age

Description - The Afterschool Assistant Educator is responsible for assisting in the planning and implementing of a successful afterschool STEAM based empowerment program for girls. Individuals will work in accordance with the policies and mission of the YWCA and the Department of Education providing direct interaction and supervision of participants.

Location – YWCA NETN and SWVA, 106 State Street, Bristol, TN

Schedule – This position can potentially be hired as a full or part time position. Part time positions have limited benefits, scheduled 20-25 hours per week. Potential work hours are Monday through Friday between the hours of 2:00 p.m. and 7:00 p.m. Occasional evening or weekend training sessions or field trips may be required. Full time hours and schedules will vary.

Education/Experience – Qualified applicants must be a minimum of 21 years of age and possess an Associate Degree in a related field or equivalent experience working with elementary or middle school youth 4th through 8th grade. Individuals must possess or be willing to obtain upon hire: CPR and First Aid Certification as well as F endorsement driver’s license.

Benefits – The YWCA offers the following benefits to full time employees * Indicates part time eligible

Paid sick leave
Paid vacation *
Paid holiday
Employer funded retirement plan ( 2 years employment, minimum hours requirement) *
Childcare services – Free at any YWCA childcare center
Discounts at Bristol Bridal Station *

How to apply –

Mail resumes to: Human Resource Administrator, YWCA NETN and SWVA, 106 State Street, Bristol, TN 37620

Email resumes to: careers@ywcatnva.org

Pick up an application at: YWCA, 106 State Street, Bristol, TN 37620. Monday – Friday from 7:00 a.m. to 6:00 p.m.

YWCA Children’s Center

Lead Educator

$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!

The Lead Educator is responsible for ensuring the physical, mental, emotional and social well-being of the children in their care. The individual is expected to maintain age appropriate classroom environment, lesson plans and activities that meet State of Tennessee Licensure Rules and Star Quality standards.

Schedule – This is a full time position with benefits, scheduled 40 hours per week. Potential work hours are Monday through Friday between the hours of 6:45 a.m. and 6:00 p.m. Occasional evening or weekend training sessions may be required.

Education/Experience – Qualified applicants must be a minimum of 18 years of age and have a high school diploma or equivalent. CDA or Degree in related field and two (2) years of childcare experience in a licensed center preferred.

Full Time Benefits:

Paid holidays
Paid sick leave
Paid vacation
Medical, dental and vision insurance (Employer pays a portion of employees health and dental premiums)
Employer funded retirement plan (after 2 years employment, minimum hours requirement)
Childcare services – Free at any YWCA childcare center

How to apply:

Mail resumes to: YWCA NETN and SWVA, 106 State Street, Bristol, TN 37620 Attn: Human Resources

Email resumes to: careers@ywcatnva.org

YWCA Children’s Center& Wellmont Child Development Center

Full Time Position – Educational Assistant

$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!

The Educational Assistant is responsible for ensuring the physical, mental, emotional and social well-being of the children in their care. The individual is expected to assist the Lead Educator in maintaining age appropriate classroom environment, lesson plans and activities that meet State of Tennessee Licensure Rules and Star Quality standards.

Education/Experience – Qualified applicants must be a minimum of 18 years of age and have a high school diploma or equivalent. CDA or experience in a licensed childcare facility preferred.

Full Time Benefits:

Paid holidays
Paid sick leave
Paid vacation
Medical, dental and vision insurance (Employer pays a portion of employees health and dental premiums)
Employer funded retirement plan (after 2 years employment, minimum hours requirement)
Childcare services – Free at any YWCA childcare center

How to apply:

Mail resumes to: YWCA NETN and SWVA, 106 State Street, Bristol, TN 37620 Attn: Human Resources

Email resumes to: careers@ywcatnva.org

Wellmont Child Development Center

Part Time Evening Position - Educational Assistant

$2,000 Signing Bonus! State of Tennessee Annual Education Bonuses from $600 to $7,800 per year! Apply Today!

Location – Wellmont Child Development Center, 281 Steeles Road, Bristol, TN

Education/Experience – Qualified applicants must be a minimum of 18 years of age and have a high school diploma or equivalent. CDA or experience in a licensed childcare facility preferred.

Part Time Benefits:

Paid vacation
Employer funded retirement plan (after 2 years employment, minimum hours requirement)
Childcare services – Free at any YWCA childcare center

How to apply:

Mail resumes to: Wellmont Child Development Center, 281 Steeles Road, Bristol, TN 37620

Email resumes to: careers@ywcatnva.org

The YWCA NETN and SWVA is dedicated to eliminating racism, empowering women and promoting peace, justice, freedom and dignity for all